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Introducing Tracker Visual Tow - Much More Than Just GPS

Tracker Management Systems, with design and integration assistance from Future Quest Wireless Inc., has taken fleet tracking to a new level by integrating comprehensive GPS vehicle tracking capability directly into the Tracker towing management system.  The result is a new, very exciting solution called Visual Tow.

"Turn Your Dispatcher into an Air Traffic Controller"

Being able to see the real-time location of your vehicles will likely provide major improvements to your operation in terms of fleet efficiency and customer service.  But, vehicle tracking by itself still doesn't provide the whole picture of what's really going on in the field.

With Visual Tow, Tracker gives towing companies much more.  Visual Tow opens up a picture window view with a front row seat for dispatchers by adding a new graphical user interface to your existing Tracker system that works in conjunction with the existing dispatch screen.

Being a dispatcher just got a lot easier....

Imagine adding a second computer monitor for each dispatcher that sits just to the left of their existing monitor.  Picture a detailed street map on the left, with the Tracker dispatch screen on the right.  Now, imagine that you can see not only where all your trucks are on that new monitor, but where your calls are too.  Take a call for 123 Main Street and there it is on the map, right there on 1st and Main!

Click to Enlarge

Visual Tow tracks the live location of your trucks and color codes them by their current status. For example, green trucks are not yet assigned to a tow job, blue for assigned to a call, red for hooked, etc. Notice how you can even identify the type of truck!

 
In addition to tracking your trucks, Visual Tow puts your jobs directly on the map at their actual location. Identify the job type at a quick glance, with different icons for service calls, tire calls, gas, light duty, med duty and heavy duty calls, etc.

 
Quickly identify the 5 closest trucks to a job with a single button click. Visual Tow helps your dispatcher assign the closest available vehicle quickly and easily.

 
Click on a Job or Vehicle to see full details, including its tow status and location. Tracker links the tow truck with the Tracker dispatch system, so all changes to a job are reflected on the map.

 
By clicking on a job or truck that has been assigned, Visual Tow shows all the aspects of the job, including the location of the tow, the destination and the assigned truck. The system also indicates mileage from the truck to the job.

 
The integrated route planning tool allows your dispatcher to plan an actual route for an important job, measure mileage and produce turn by turn driver directions.

 
Visual Tow even allows you to import your regular accounts directly out of Tracker so they are shown on the map. Accounts can be color coded, so that certain account types are certain colors, such as all body shops are red.

 Now, you're getting the picture...

Suppose you could easily tell which calls need to be assigned to a driver, which ones are getting stale and which ones are high priority -just by their color on the map?  What if you could not only tell exactly where each trucks is, but their tow status at any given moment?  Which trucks are en-route, which are hooked and even which are loading?

Visual Tow changes the dispatch environment to a visual environment that compliments the existing Tracker call entry and dispatch system.  The result makes dispatching not only much simpler, but faster.  The ability to see a real-time graphical picture of all vehicle and job activity changes the perspective of the dispatcher to one where more informed decisions can be made and executed quickly, accurately and easily.

Visual Tow sets a new standard for the way towing companies will dispatch and track calls

Need to find the closest Flat Bed to that call on the west side of town?  Try clicking on the Flat Bed button right over there...  Okay, there are 3 Flat Bed's available, but only one in the west.  Looks like Fred's unloading right now -his truck is flashing blue on the map -he should be clear pretty soon.  Want to assign that call to Fred?  Just click on Fred's truck, drag it over and drop it on the job...boom. done.

Visual Tow is an integral part of Tracker.  Kind of like left brain, right brain. The Visual Tow screen is like your right brain. (Unless you're left handed) You know, the creative, touchy-feely side that relates more to images and pictures than words.  The Tracker dispatch screen is like your left brain. Its the cold, calculating, logical side -the one Spock would use.

Just like the two hemispheres of your brain, the two sides of Tracker are highly integrated.  Anything that happens on the one side is immediately known by the other.  Dispatch a call in the traditional Tracker dispatch screen -fine, no problem. You see over there on the map -it just changed colors to yellow for assigned.  Nice try though...

Visual Tow doubles the benefits of GPS tracking for towers

Imagine being able to view not only the real-time location of your vehicles on a street map, but your current and scheduled jobs as well...

Imagine being able to assign a truck to a specific tow call directly on the map just by dragging and dropping with your mouse...

What if you could see the current status of every truck and every call according to their icon color right on the map?

What if your GPS system was fully integrated with your Tracker system, so that changes to job status in the Tracker system instantly were reflected right on the GPS map and vice versa?
Think of the benefits if your GPS system also had optional wireless dispatch -so when you drop a job on a truck icon, the job is instantly sent to the truck...
What if you could quickly identify the closest available FlatBed or WheelLift simply by selecting a map filter button?

or send driver turn-by-turn directions with the click of a mouse right on your GPS map?

Control, Monitor and Allocate Resources More Quickly, Easily, Accurately and Efficiently

Your dispatcher becomes an Air Traffic Controller with Visual Tow.  Able to see the big picture.  Instead of always reacting to urgencies, perhaps its time to pay attention to what's important.  Instead of asking the drivers what's going on, why not stay ahead of the curve?

Improve customer service through greater speed and accuracy
Knowledge of precise travel time and the amount of time spent on each job allows for more accurate customer billing and cost recovery.
Improve Dispatcher efficiency through a more simple, intuitive interface
The ability to inform customers or motor clubs of live call status and accurate ETA's
Simplify Dispatcher hiring, training, relief & daily operation
Reduced speeding and misuse of company vehicles.
Increased number of completed jobs due to location visualization.
Knowledge of actual employee working hours can be used for payroll calculations.

Tracker Management Systems has a strategic partnership with Future Quest Wireless Inc., (www.futurequest.biz) a company that specializes in the provisioning of GPS tracking systems to Tracker customers and towing companies, with installed systems operating throughout North America.

Choose from a wide variety of GPS vehicle devices...

Future Quest offers several alternatives for GPS tracking hardware, all of which are integrated to Tracker Visual Tow:

GPS Phones

Compatible with Motorola i58, i88, i730, i830, i325 iDEN Phones, as offered by Nextel and Southern Linc networks

 
     
Self contained

Self contained GPS unit with integrated wireless modem with PTO monitoring, driver emergency, remote vehicle kill, wireless dispatch option

 

Visual Tow, Available Spring 2006

If you would like an on-line (internet-based) demonstration, additional product information or a budgetary quotation for a vehicle tracking system, please click on the link below.  Future Quest will respond back to you within 48 hours.

Click here to read how Tracker's customers are benefiting from GPS technology

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