Tracker Management has be serving towing fleets across the United States for over 24 years. Tracker offers a total management dispatch software system that is seamlessly integrated with TomTom Business Solutions Fleet Management and connected navigation offerings.
"Fleet Management at its Best"
Being able to see the location of your vehicles will likely provide major improvements to your operation in terms of fleet efficiency and customer service. But, vehicle tracking by itself still doesn't provide the whole picture of what's really going on in the field.
With Visual Tow, Tracker gives towing companies much more. Visual Tow opens up a picture window view with a front row seat for dispatchers by adding a new graphical user interface to your existing Tracker system that works in conjunction with the existing dispatch screen.
Being a dispatcher just got a lot easier....
Imagine adding a second computer monitor for each dispatcher that sits just to the left of their existing monitor. Picture a detailed street map on the left, with the Tracker dispatch screen on the right. Now, imagine that you can see not only where all your trucks are on that new monitor, but where your calls are too. Take a call for 123 Main Street and there it is on the map, right there on 1st and Main!
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Visual Tow tracks the live location of your trucks to within a minute and color codes them by their current status. For example, green trucks are not yet assigned to a tow job, blue for assigned to a call, red for hooked, etc. Notice how you can even identify the type of truck!
In addition to tracking your trucks, Visual Tow puts your jobs directly on the map at their actual location. Identify the job type at a quick glance, with different icons for service calls, tire calls, gas, light duty, med duty and heavy duty calls, etc.
Quickly identify the 5 closest trucks to a job with a single button click. Visual Tow helps your dispatcher assign the closest available vehicle quickly and easily.
Click on a Job or Vehicle to see full details, including its tow status and location. Tracker links the tow truck with the Tracker dispatch system, so all changes to a job are reflected on the map.
By clicking on a job or truck that has been assigned, Visual Towshows all the aspects of the job, including the location of the tow, the destination and the assigned truck. The system also indicates mileage from the truck to the job.
The integrated route planning tool allows your dispatcher to plan an actual route for an important job, measure mileage and produce turn by turn driver directions.
Visual Tow even allows you to import your regular accountsdirectly out of Tracker so they are shown on the map. Accounts can be color coded, so that certain account types are certain colors, such as all body shops are red.
Now, you're getting the picture...
Suppose you could easily tell which calls need to be assigned to a driver, which ones are getting stale and which ones are high priority -just by their color on the map? What if you could not only tell exactly where each trucks is, but their tow status at any given moment? Which trucks are en-route, which are hooked and even which are loading?
Visual Tow changes the dispatch environment to a visual environment that compliments the existing Tracker call entry and dispatch system. The result makes dispatching not only much simpler, but faster. The ability to see a real-time graphical picture of all vehicle and job activity changes the perspective of the dispatcher to one where more informed decisions can be made and executed quickly, accurately and easily.
Visual Tow sets a new standard for the way towing companies will dispatch and track calls
Visual Tow is an integral part of Tracker. Kind of like left brain, right brain. The Visual Tow screen is like your right brain. (Unless you're left handed) You know, the creative, touchy-feely side that relates more to images and pictures than words. The Tracker dispatch screen is like your left brain. Its the cold, calculating, logical side -the one Spock would use.
Just like the two hemispheres of your brain, the two sides of Tracker are highly integrated. Anything that happens on the one side is immediately known by the other. Dispatch a call in the traditional Tracker dispatch screen -fine, no problem. You see over there on the map -it just changed colors to yellow for assigned. Nice try though...
Visual Tow doubles the benefits of GPS tracking for towers
Imagine being able to view not only the location of your vehicles on a street map, but your current and scheduled jobs as well...
What if you could see the current status of every truck and every call according to their icon color right on the map?
What if your GPS system was fully integrated with your Tracker system, so that changes to job status in the Tracker system instantly were reflected right on the GPS map and vice versa?
Think of the benefits if your GPS system also had optional wireless dispatch -so when you assign a job it is instantly sent to the driver..
What if you could quickly identify the closest available truck?
Control, Monitor and Allocate Resources More Quickly, Easily, Accurately and Efficiently
Your dispatcher becomes a fleet control specialist with Visual Tow. Able to see the big picture. Instead of always reacting to urgencies, perhaps its time to pay attention to what's important. Instead of asking the drivers what's going on, why not stay ahead of the curve?
Improve customer service through greater speed and accuracy
Knowledge of precise travel time and the amount of time spent on each job allows for more accurate customer billing and cost recovery.
Improve Dispatcher efficiency through a more simple, intuitive interface
The ability to inform customers or motor clubs of live call status and accurate ETA's
Simplify Dispatcher hiring, training, relief & daily operation
Reduced speeding and misuse of company vehicles.
Increased number of completed jobs due to location visualization.
Knowledge of actual employee working hours and actual work performed.
Tracker Management Systems, Inc. is a company that specializes in the provisioning of GPS tracking systems to Tracker customers and towing companies, with installed systems operating throughout North America.
Tracker Management Systems, Inc. is a Gold Certified Partner of TomTom's WORKsmart™ Fleet Management Solutions, specializing in reselling and supporting Tracker customers and towing companies, with installed systems operating throughout North America.
The WORKsmart™ integration with Tracker provides powerful dispatching capabilities. It provides driving efficiency, ecological footprint and provides field personnel, the back office and business management with the tools to be smarter and more efficient. Alternatively, WORKsmart™ can be used independently to dispatch and communicate with your drivers.
- Navigation, traffic avoidance and eco driving
- Vehicle management, tracking, tracing, maintenance
- Job dispatch and communication
- Driver management, working time
- Business Reporting & Dashboards
PRO 7150 Truck Navigation Device
Drivers are always connected to the office, giving real-time information allowing the manager to track each vehicle and send the best placed operator for each job. All the mileage, working hours, and fuel efficiency data is collected and fed to WEBFLEET® allowing for an easy visualization and creation of smart reports, including miles by state for IFTA reporting. The PRO 7150 gives drivers the best route using height, weight and length restrictions, no matter the time of day and re-routes them if there are problems ahead. It provides spoken instructions, so they can keep their eyes on the road, and a reliable ETA.
Fleet managers need a cost-effective way to stay in close contact with dispersed vehicles. Enter the TomTom LINK 510. It connects the vehicle to the office, giving you a permanent communication channel with everyone on the road. The LINK 510 is your permanent connection to your vehicles on the road, you can track your fleet in real time, 24/7, from your PC, smartphone or iPad.
When your workforce is out and about, it can be difficult to retain control of your day-to-day operations. TomTom has solved this problem with TomTom WEBFLEET, an online application that enables you to manage your fleet, 24 hours a day, from any PC. There's no software to install. Simply open TomTom WEBFLEET through a web browser and you can manage your entire field operation from the comfort of your desk.
If you would like an on-line (internet-based) demonstration, additional product information or a budgetary quotation for TomTom's fleet management solution, please contact us with your requirements.